Privacy Policy

Data Controller

Art More, SIA
VAT: LV40203063212
Imperatora iela 9-19A
Daugavpils, LV-5401
Latvia

What Data We Collect

When you use Magic Forms, we may collect the following information:

When you make a purchase:

• Name and surname
• Email address
• Shipping address
• Payment information (processed securely by Shopify Payments)

When you use our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

When you use our Web App (Viewer):

• Upload colored textures to see them on 3D models
• Uploaded images are saved to our server
• We use uploaded images for service improvement

How We Use Your Data

We use your personal data to:

• Process and deliver your orders
• Send order confirmations and shipping updates
• Respond to your customer service inquiries
• Improve our website and products
• Comply with legal obligations

Third-Party Services

We work with trusted third-party services:

• Shopify: E-commerce platform and payment processing
• Shipping Partners: To deliver your orders within the EU
• PostHog: Privacy-friendly analytics (EU-hosted)

Cookies

Our website uses cookies to:

• Remember your language preference
• Keep items in your shopping cart
• Analyze website traffic (PostHog)

Data Retention

We retain your personal data for:

• Order information: 7 years (legal requirement)
• Customer service communications: 3 years
• Analytics data: 26 months

Your Rights (GDPR)

As an EU resident, you have the right to:

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate data
• Erasure - Request deletion of your data
• Restriction - Limit how we use your data
• Portability - Receive your data in a portable format
• Object - Object to certain processing activities

To exercise these rights, contact us at: yes@magicforms.eu

Contact

Email: yes@magicforms.eu